The Real-Time Contact Center: Strategies, Tactics, and Technologies for Building a Profitable Service and Sales Operation

by Donna Fluss
Publisher: AMACOM
Manufacturer: AMACOM
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The 7 Essential Steps to Successful eBay Marketing

by Amy Balsbaugh, Janelle Elms, Phil Dunn
Publisher: McGraw-Hill Osborne Media
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Administrator's Guide to e-Commerce

by Louis Columbus
Publisher: Prompt (DPI - 8/01)
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Delete This at Your Peril: One Man's Hilarious Exchanges with Internet Spammers

by Bob Servant
Publisher: Skyhorse Publishing
Manufacturer: Skyhorse Publishing
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E-commerce: Business, Technology, Society

by Carol G. Traver, Carol Guercio Traver, Kenneth C. Laudon
Publisher: Addison Wesley Publishing Company
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Effective XML: 50 Specific Ways to Improve Your XML (Effective Software Development Series)

by Elliotte Rusty Harold
Publisher: Addison-Wesley Professional
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eMillions: Behind-the-Scenes Stories of 14 Successful Internet Millionaires

by Stanley Tang
Foreword: Mark Joyner
Publisher: Morgan James Publishing
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Installing Linux on a Dead Badger

by Lucy A. Snyder
Publisher: Creative Guy Publishing
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Radically Transparent: Monitoring and Managing Reputations Online

by Andy Beal, Judy Strauss
Publisher: Sybex
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The Ultimate Guide to Search Engine Marketing: Pay Per Click Advertising Secrets Revealed

by Bruce C. Brown
Publisher: Atlantic Publishing Company (FL)
Manufacturer: Atlantic Publishing Company (FL)
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