Sales and Service for the Wine Professional

Sales and Service for the Wine Professional
by Brian K. Julyan

Sales and Service for the Wine Professional
List Price: $51.95
Our Price: $38.77
You Save: $13.18 (25%)
Availability: Usually ships in 1-2 business days
Buy Used: from $31.78 (click here)
Category: Book
See more book details and other editions


or

Book Summary Information

Author: Brian K. Julyan
Edition: Paperback
Audio: English (Unknown); English (Original Language); English (Published)
Published: 2008-04
ISBN: 1844807894
Number of pages: 357
Publisher: Cengage Learning

Book Reviews of Sales and Service for the Wine Professional

Book Review: Author in need of an editor
Summary: 2 Stars

Incredibly, this text is the standard course work for the Court of Master Sommeliers Certified and Advanced examinations. This book is packed full of typographical errors, terrible maps and dubious assertions. From the state of this material, I can hardly believe that this is the third edition. By comparison to wine references that were written in the past, contemporary wine journalism is advanced, authoritative and relatively unbiased. One need look no further than the excellent texts written by Jancis Robinson or James Goode to find superb examples in this genre. This book would find itself very quickly at my local thrift store, if it were not for my upcoming examination. Its primary usefulness should be considered as an outline to the scope of the testing involved in the certification process.

Summary of Sales and Service for the Wine Professional

In the new edition of Sales and Service for the Wine Professional Brian Julyan provides a comprehensible and in-depth coverage of the wine industry and continues to promote the highest standards of wine service and product knowledge. The text contains fully revised and up-to-date chapters to reflect the changing nature of the wine industry: an expanded chapter on viniculture and vinification, an updated and expanded chapter on the wines of the New World' and a new chapter on country-specific changes in legislation and licensing law. The new edition is a valuable resource for sommeliers, hospitality managers, food and beverage managers, trainers and students as it incorporates both practical and theoretical aspects of the wine professional.

Customer Service Books

Book Subjects
Most talked about in Customer Service Books
Customer-Directed Healthcare Reform with Episode Pricing ImageCustomer-Directed Healthcare Reform with Episode Pricing
by Douglas Emery
South-Western Educational Pub; Published: 2005-12-05; Hardcover; Book
Best price: $25.12
Price in other shops: $40.95
Creating New Clients: Marketing and Selling Professional Services ImageCreating New Clients: Marketing and Selling Professional Services
by Kevin Walker, Paul Denvir, Cliff Ferguson
Cassell; Published: 2000-05; Paperback; Book
Price in other shops: $31.95
Customer Service - NVQ Level 2: Unit 2 Store, Retrieve and Supply Information ImageCustomer Service - NVQ Level 2: Unit 2 Store, Retrieve and Supply Information
Financial Times Prentice Hall; Published: 1996-11-04; Paperback; Book
The DNA of Customer Experience: How Emotions Drive Value ImageThe DNA of Customer Experience: How Emotions Drive Value
by Colin Shaw
Palgrave Macmillan; Published: 2007-06-15; Hardcover; Book
Best price: $40.15
Price in other shops: $50.00
We First: How Brands and Consumers Use Social Media to Build a Better World ImageWe First: How Brands and Consumers Use Social Media to Build a Better World
by Simon Mainwaring
Palgrave Macmillan; Published: 2011-06-07; Hardcover; Book
Best price: $6.75
Price in other shops: $26.00
Product Information Management for Mass Customization: Connecting Customer, Front-office and Back-office for Fast and Efficient Customization ImageProduct Information Management for Mass Customization: Connecting Customer, Front-office and Back-office for Fast and Efficient Customization
by Cipriani Forza, Fabrizio Salvador
Palgrave Macmillan; Published: 2007-02-15; Hardcover; Book
Best price: $101.77
Price in other shops: $105.00
Sales Management: People and Profit ImageSales Management: People and Profit
by James M. Comer
Allyn & Bacon; Published: 1991-01; Hardcover; Book
Best price: $29.00
Price in other shops: $62.85
101 Quick Tips: Create A Great Customer Experience (Penguin Original) Image101 Quick Tips: Create A Great Customer Experience (Penguin Original)
by Debbie Mayo-Smith, Dr. Ian Brooks
Penguin Global; Published: 2009-07-08; Paperback; Book
Best price: $5.99
Price in other shops: $12.00
Customer Service: A Practical Approach (for ITT only) ImageCustomer Service: A Practical Approach (for ITT only)
by Elaine K. Harris
Prentice Hall College Div; Published: 1995-12-26; Paperback; Book
Best price: $25.20
Price in other shops: $42.00
Strategic Database Marketing: The Masterplan for Starting and Managing a Profitable, Customer-Based Marketing Program ImageStrategic Database Marketing: The Masterplan for Starting and Managing a Profitable, Customer-Based Marketing Program
by Arthur Hughes
McGraw-Hill; Published: 2005-08-26; Hardcover; Book
Best price: $157.60
Similar Books and other products
Sotheby's Wine Encyclopedia: Fourth Edition, Revised ImageSotheby's Wine Encyclopedia: Fourth Edition, Revised
by Tom Stevenson
DK ADULT; Published: 2007-11-19; Hardcover; Book
Best price: $59.99
Daring Pairings: A Master Sommelier Matches Distinctive Wines with Recipes from His Favorite Chefs ImageDaring Pairings: A Master Sommelier Matches Distinctive Wines with Recipes from His Favorite Chefs
by Evan Goldstein
University of California Press; Published: 2010-04-28; Hardcover; Book
Best price: $20.25
Price in other shops: $34.95
ULTIMATE GUIDE TO SPIRITS & COCKTAILS / Bar Book ImageULTIMATE GUIDE TO SPIRITS & COCKTAILS / Bar Book
by Andre Domine
hf ULLMANN; Published: 2008-03-12; Hardcover; Book
Best price: $34.54
Price in other shops: $49.99
The Sommelier Prep Course: An Introduction to the Wines, Beers, and Spirits of the World ImageThe Sommelier Prep Course: An Introduction to the Wines, Beers, and Spirits of the World
by M. Gibson
Wiley; Published: 2010-04-19; Paperback; Book
Best price: $20.19
Price in other shops: $35.00
Grossman's Guide to Wines, Beers, and Spirits ImageGrossman's Guide to Wines, Beers, and Spirits
by Harold J. Grossman
Wiley; Published: 1983-06-15; Hardcover; Book
Best price: $13.99
Price in other shops: $49.95
Perfect Pairings: A Master Sommelier's Practical Advice for Partnering Wine with Food ImagePerfect Pairings: A Master Sommelier's Practical Advice for Partnering Wine with Food
by Evan Goldstein, Joyce Goldstein
University of California Press; Published: 2006-05-15; Hardcover; Book
Best price: $21.31
Price in other shops: $34.95
The Oxford Companion to Wine, 3rd Edition ImageThe Oxford Companion to Wine, 3rd Edition
Oxford University Press, USA; Published: 2006-10-01; Hardcover; Book
Best price: $38.92
Price in other shops: $65.00
Sotheby's Wine Encyclopedia ImageSotheby's Wine Encyclopedia
by Tom Stevenson
DK ADULT; Published: 2011-10-31; Hardcover; Book
Best price: $25.90
Price in other shops: $50.00
World Atlas of Wine ImageWorld Atlas of Wine
by Hugh Johnson, Jancis Robinson
HomeAndWine.com; MITCH; Published: 2007-10-01; Hardcover; Book
Best price: $28.35
Price in other shops: $50.00
The Wine Bible ImageThe Wine Bible
by Karen MacNeil
HomeAndWine.com; Workman Publishing Company; Published: 2001-09; Paperback; Book
Best price: $8.70
Price in other shops: $19.95